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⚙️General Troubleshooting

3 min read

1. Injection not work or menu is not clickable #

Try our different injection method. To enable it:

Once the loader opened and you see the “Start” or “Inject” button you can press F1 on your keyboard. this will turn the button to blue and show you a dialog.

  • Open the tool (do NOT click on start / inject)
  • Press F1 on your keyboard
  • this will turn your start / inject button blue and show a dialog
  • now you can click start / inject
  • after you seen the success message you can start the game

2. Essential Troubleshooting #

Before opening a ticket please check all of them

  • Restart your computer and simply retry again.
  • Install Microsoft Visual C++ by visiting https://aka.ms/vs/17/release/vc_redist.x64.exe.
  • Completely disable Windows Defender by using the tool available at https://www.sordum.org/9480/defender-control-v2-1.
  • Uninstall any other antivirus software, including Windows Defender.
  • Uninstall FaceIt, Vanguard, ESEA (anticheats which always run in background).
  • Disable any overclocking and remove applications like MSI Afterburner. Reset BIOS settings to default if needed.
  • Ensure that Secure Boot is disabled in the BIOS settings.
  • Disable Memory Integrity in Windows Device Security – Core isolation.
  • Ensure that Windows is up to date (Windows 11 is recommended).

3. Loader startup errors (0xR / 0xD / 0xI) or infinite loading #

  • Follow the essential troubleshooting steps mentioned above.
  • Try starting the loader with and without a VPN.
  • If not using a VPN or if the issue persists, disable any other VPN services and try using free Cloudflare VPN (download from https://1.1.1.1).
  • Attempt connecting from another network or using a different connection spot (e.g., tethering from your phone).

4. Overlay disappears or does not show #

  • Follow the essential troubleshooting steps mentioned above.
  • Set the game to Borderless mode instead of Fullscreen.
  • Disable any other overlays, such as NVIDIA Geforce, Discord, Medal, Benchmarking tools.
  • Disable GPU acceleration in Windows Settings.
  • Disable Game Mode in Windows Settings.
  • Reinstall and update your GPU software and drivers.
  • Try launching the game from the launcher instead of a desktop shortcut.
  • Avoid disabling the watermark (in the misc tab).

5. Laggy overlay #

  • Limit the game’s FPS until the menu stops lagging.
  • Lower the game’s graphics settings.
  • Toggle VSYNC on/off in the game settings (For Call of Duty: enable ingame DLSS for NVIDIA or Fidelity for AMD).
  • Disable Fullscreen Optimizations in the game’s .exe properties.
  • Disable Intel Turbo Boost by adjusting the Maximum Processor State to 99% in Windows Power SettingsOptions.
  • Reset, reinstall and update your GPU software and drivers.
  • Avoid recording, screen sharing, or playing videos in the background.

6. Can’t click in the menu #

Do not start the game or launcher as an administrator (Steam, Origin, etc.).

7. Error (0xC1843): An Antivirus or Anticheat Running #

  • Identify the problematic software using the provided image (https://ibb.co/8dLhfNk).
  • Uninstall the problematic software from the Programs installed section in Windows.
  • If unable to uninstall, open Command Prompt as an administrator and enter the following command, replacing “vgk” with the appropriate software name: sc stop vgk sc delete vgk

8. ESP shifted, not feat with players / specific screen resolutions #

  • Set your game to display on only one screen.
  • Ensure that the game resolution is set to 16:9 (ultra-wide screens with a 21:9 aspect ratio are not supported).
  • Ensure that the game is set to borderless mode.

9. Aimbot not working / slow #

Uninstall any mouse software, such as Ghub or Razer Synapse, and try again.

Aimbot sensitivity depends on mouse sensitivity. Lower the sensitivity if the aimbot is not accurate.