How to get Support #
If you face any errors, please fill out this form while you open a ticket inside our Discord.
Please, fill out this form CORRECTLY (ALL fields required):
0) Loader username: e.g tester (WARNING. Tester, tester, tEster are COMPLETELY different names. Case sensitive username. The username you use is the username you will provide without mistakes).
1) Game where the issue happens (if any): e.g Fortnite
2) When does the issue occur? : e.g While spoofing, while playing the game, while opening a program
3) Do you load a cheat before spoofing? : e.g Yes or No
4) Do you have the proper setup made? (VTx/VTd in BIOS on for Intel, or SVM for AMD) : e.g Yes or No
5) In case you BSODed, did you get a dump file inside C:\Windows\Minidump folder? (Warning. Date and Time must coincide with the moment when you BSODed. Submitting a wrong file will just create confusion): e.g Yes or No
6) Attach the .dmp file from C:\Windows\Minidump down below (if any)
7) If you claim you got banned while playing ONLY with the spoofer, after you got banned, did you clean using the cleaner (if cleaner available) or did you reinstall your windows if cleaner not available? : e.g Yes or No
8) Understand that claiming that you got banned using the spoofer WHILE cheating will receive no support. The product is a HWID serial changer, not a magician to make a cheat undetected.
9) What is your CPU? : e.g I7 14700KF
10) Explain your issue using your own words: e.g Loader got stuck at 11%, I bluescreened, there is no dump file.
11) When are you available to get your issue fixed? (for deeper issues such as bsod-ing, several restarts will be needed, several custom builds will be sent to your loader and you will have to help out to nest out the issue) : e.g 2PM – 6PM UTC+2
Issue 1: Took more than 60s to allocate workspace. Restarting PC. #
- In order to fix this issue, please, restart your PC and retry.
Issue 2: No Hardware Virtualization Capabilities Found. Hardware Virtualization is currently disabled. Please enable virtualization in your BIOS/UEFI (VTx/VTd Intel / SVM AMD). #
- In order to fix this issue, please head up inside BIOS and enable VTx / VTd (Intel) or SVM (AMD)
Issue 3: GPU Driver (NVIDIA) Requires Update. Please update to the latest version using GeForce App. #
- In order to fix this issue, head up in GeForce App and update your NVIDIA GPU to the latest version available
Issue 4: Hyper-V is enabled. Please disable Hyper-V and try again. The loader will shut down now. #
- This issue is happening when Windows Hyper-V is running. You can head up inside “Turn Windows Features On or Off” and disable it.

Issue 5: Failed to get permissions. There is a service / software blocking the software access. Please, check for any Anticheats running or if Windows Defender is on. #
- Basically, this issue is being fixed by using DControl. If that does not fix the issue, please, carefully review if you own any active anticheats (such as FaceIT, Vanguard, etc). This issue can be solve ONLY and ONLY by you, not by our team.
Issue 6: A VPN or network filter driver (e.g., NetLimiter | Cloudflare (1.1.1.1) ) is active. Disable it and try again. Proceeding to spoof while a VPN is active could cause BSODs #
- This issue means that the software detected a running wintun.sys driver (which is used by DNS/VPN software). Warning. This message is 100% accurate, so if you open a ticket claiming “but I don’t have any VPN running”, keep in mind that wintun.sys was detected as actively running.
Issue 7: Something went wrong. This issue will be fixed after a computer restart. Your PC will restart after you press ‘OK’ #
- What this means is that our way of identifying if the software was already ran once on your current session, you must restart in order to be able to re-try. The reason why this is happening is because allowing you to run a 2nd session on the current session could cause instability. All you have to do is to restart your computer and try again.
Issue 8: There was an error loading the Hyper-V. Your PC will automatically restart. #
- If you get this error, please, try to restart your computer and then retry. If you STILL have this issue 2 times in a row, then open a ticket.
Issue 9: Stuck at 11% #
- If you are stuck at 11%, this issue usually happens due to insufficient permissions when deleting & running commands pre spoofing & post spoofing. You are going to open a ticket if this issue does not solve by restarting your PC & having no anticheat or antivirus running
- Alternatively, you can run the following commands:
- (PowerShell)
Get-Volume | Where-Object DriveLetter | ForEach-Object {
$drive = $_.DriveLetter
Write-Host "Running chkdsk on drive $drive..."
chkdsk "$drive`:" /F
}
- If this command fails, try to run: (CMD)
chkdsk C: /F
Alternatively, if you have more than 1 disk, you can doCopy
chkdsk C: /F
chkdsk D: /F
chkdsk E: /F
Where C, D, E are your Disk Letters. Add as many as you have
