Refund Policy / Money-Back Guarantee

Your Satisfaction Matters

We want you to be completely satisfied with your purchase. That’s why we offer a fair money-back guarantee in case the software you receive does not work on your device — under specific conditions.

When You’re Eligible for a Refund

You are entitled to a full refund only if:

The software you purchased does not function on your system,
Our support team has been granted access via remote support (e.g., AnyDesk) to investigate the issue, and
We confirm that the problem is not caused by your device, environment, or user error, but is directly related to the software or license key we provided.

If all of the above conditions are met, we will issue a full refund – no hassle.

Refund Policy / Money-Back Guarantee

How It Works

If you experience technical issues, please contact our support team within 2 days of your purchase.
We’ll schedule a remote support session to assess the situation.
If we determine that the issue lies with our product, you’ll receive a 100% refund.

📌 Important Notes

Refunds are not possible for license keys that have already been used or activated, unless a technical defect is proven.
A refund requires cooperation with our support and a remote verification session.
If you decline or refuse remote access, we reserve the right to deny the refund.
Refunds will only be issued to the original payment method used for the purchase.
Refunds are not granted for change of mind, accidental purchases, or incompatibility due to system requirements that were not reviewed prior to purchase.

Digital Products Disclaimer

Our products are digital goods delivered electronically. Once a license key is delivered, the purchase is non-refundable, unless technical issues are proven on our end. By completing your purchase, you acknowledge and agree to these terms.